The primary responsibility of this department is to ensure safe, legal and efficient operation of IndiGo aircraft. This includes training of cockpit crew to ensure that they meet all licensing and regulatory requirements and can execute high-quality operation in a safe, efficient, and customer-friendly manner. Specially trained operational staff, within the department, play a key role in the recruitment of new flight deck crew. The support staff is involved in effective surveying of all new routes and making available all navigation, performance, and other necessary operational data to flight crew, to ensure safe air and ground operations. Investigating, monitoring, and disseminating information on all accidents, incidents and other occurrences involving IndiGo aircraft also come within the scope of this function.