Terms & Conditions

Flights operated under Wet Lease from Norse

 

For the flights operated under the wet lease from Norse, the following terms and conditions will be applicable.

 

Except to the following Terms and Conditions provided herein, all other terms and conditions, shall be subject to IndiGo’s Conditions of Carriage (“IndiGo CoC”) available here.

 

IndiGo reserves the right to withdraw or modify these Terms and Conditions, at any time, at its absolute discretion, without assigning any reason and prior intimation.

 

S.No Terms and Conditions for Aircraft operated under Norse wet lease
1) Expectant Mother We understand that pregnancy is not a medical condition unless there are known medical complications which can endanger the life of a mother or the unborn child. In order to safeguard the health and well-being of a mother and the unborn child, it is the paramount duty of expectant mothers to disclose true and correct facts about their pregnancy to IndiGo. However, the carriage of the Pregnant women/Expectant mother is subject to the following conditions.
  1. Fit to Fly certificate is required for expectant mother from 28th week onwards and customer shall not be accepted beyond 36th week of pregnancy onwards.
  2. In a single uncomplicated pregnancy, Expectant mothers are mandatorily required to carry the ‘Fit to fly certificate’ (in original), dated not more than 7 (seven) days prior to the actual date of travel, from the treating obstetrician.
  3. Expectant mothers of twins or triplets, with an uncomplicated pregnancy, shall be permitted onboard up to the 32nd (thirty-second) week of their pregnancy with a ‘Fit to Fly certificate’ (in original), dated not more than 3 (three) days prior to the date of actual travel, from the treating obstetrician, only if the pregnancy is between the 28th (twenty-eighth) and the 32nd (thirty-second) week.
  4. Expectant mothers with a complicated pregnancy between the 28th (twenty-eighth) and 32nd (thirty-second) week of pregnancy shall not be permitted to travel on IndiGo flights, without a ‘Fit to fly certificate’ (in original), dated not more than three (3) days prior to the date of actual travel from their treating obstetricians. In addition to the above, a medical clearance may be required to be given by IndiGo’s assigned doctor, who will at his own discretion discuss the case, on an individual basis, with the Customer’s doctor or will check all the medical documents of the expectant mother, if the treating obstetrician is not contactable. It is only thereafter, on the basis of the expert medical opinion and advice of IndiGo’s chief medical officer, that IndiGo will exercise its discretion to permit or not permit the expectant mother to travel on IndiGo’s flights.
2) Unaccompanied Minor Currently, IndiGo does not have service of ‘Unaccompanied minor’ on its flights operated under Norse wet lease Aircraft.
3) Children Customer who is aged above 2 years and has not reached 12 years of age as on date of travel shall only be accepted if travelling with parent or guardian who is an Adult 18+ years.
4) Emergency Exit row seating Customer must be 16+ (sixteen years of age or above), to be allowed to sit on Emergency exit seats.
5) Stretcher Transport Currently, IndiGo does not accept Stretcher transport requests on its Norse wet lease operated Aircraft.
6) Infant For safety reasons, children above the age of 7 (seven) days and under the age of 2 (two) years, as on the date of travel, can travel as Infants. Age proof needs to be provided at the time of check-in.