Fare Rules

The rules and conditions of any reservation depend upon the fare type that the reservation has been made under. These rules and applicable conditions for a particular fare type are called Fare Rules.

Given below are the Fare Rules applicable to the three different type of fares offered by IndiGo:

Domestic Fare Rules		Lite Fare	Regular Fare	Flexi Plus Fare	Super 6E Fare
Applicability		Domestic and Singapore, Bangkok and Kuala Lumpur subject to availability. Available on all non-stop, connecting and via flights. Lite Fare for a multi-leg/return journey will be available only if it is available & selected on each of the individual legs.	Domestic and International	Domestic and International.	Applicable on one-way, round-trip and multi-city bookings for domestic and international travel on all direct and through flights.
Checked in Baggage Allowance		Domestic NIL. In case the customer reports with baggage at the airport, a fee of INR 200 will be charged at the airport for 15 baggage allowance. For Baggage above 15 KG excess baggage charges as per policy will be applicable.	Domestic 15kg per person (1 piece only) effective Oct 1st, 2020. For Double or MultiSeats bookings, extra 10 kg. Additional charges may apply for excess baggage. Excess Baggage charges are non-refundable in case of no shows and gate no shows.	Domestic 15kg per person (1 piece only) effective Oct 1st, 2020. For Double or MultiSeats bookings, extra 10 kg. Additional charges may apply for excess baggage. Excess Baggage charges are non-refundable in case of no shows and gate no shows.	Domestic There is a separate additional check-in baggage allowance of 5 kgs per passenger per sector on a Super 6E fare in addition to the standard check-in baggage allowance.
Hand Baggage Allowance		One hand bag up to 7 kgs and 115 cms (L+W+H), shall be allowed per customer. For contactless travel we recommend to place it under the seat in front, on board.	One hand bag up to 7 kgs and 115 cms (L+W+H), shall be allowed per customer. For contactless travel we recommend to place it under the seat in front, on board.	One hand bag up to 7 kgs and 115 cms (L+W+H), shall be allowed per customer. For contactless travel we recommend to place it under the seat in front, on board.	One hand bag up to 7 Kgs and 115 cms (L+W+H), shall be allowed per customer.
For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates
Change Fees	Number of days left for departure	Domestic	Domestic	Domestic	Domestic
	0-3 (Days)	INR 3250 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more	INR 2999 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more	INR 999 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more	INR 249 per passenger for domestic sector within 3 (three) days from the date of departure, however changes will be subject to available inventory and difference in fare, if any will be applicable.
	4 Days and above	INR 2750 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more	INR 2250 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more	Change fees is Zero for any number of changes; fare difference will be charged.	Unlimited changes without any charges in the period 4(four) days prior to date of departure
		International	International	International	International
	0-3 (Days)	Upto INR 5000 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates	Upto INR 2999 - 4749 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates	Upto INR 1999 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates	INR 649 per passenger for international sector within 3 (three) days from the date of departure, however changes will be subject to available inventory and difference in fare, if any will be applicable.
	4 Days and above	Upto INR 4500 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates	Upto INR 2250 - 4000 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates	Change fees is Zero for any number of changes; fare difference will be charged.	Unlimited changes without any charges in the period 4(four) days prior to date of departure, however changes will be subject to available inventory and difference in fare, if any will be applicable.
Cancellation Fees	Number of days left for departure	Domestic	Domestic	Domestic	Domestic
	0-3 (Days)	INR 3500 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more	INR 3999 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more	INR 2999 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more	INR 999 upto 3 hours of flight departure.
	4 Days and above	INR 3000 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more	INR 2999 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more	INR 1999 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more	INR 999 upto 4 hours of flight departure.
		International	International	International	International
	0-3 (Days)	Upto INR 6500 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates	Upto INR 3999 - 7499 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates	Upto INR 5999 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates	INR 1999 upto 3 hours of flight departure.
	4 Days and above	Upto INR 6000 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates	Upto INR 2999 - 6499 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates	Upto INR 3999 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates	NR 1999 upto 4 hours of flight departure.
Change/ Cancellation allowed till		3 hours before the departure of flight. For change/ cancellation done within 3 hours, no show charges will apply.	3 hours before the departure of flight. For change/ cancellation done within 3 hours, no show charges will apply.	3 hours before the departure of flight. For change/ cancellation done within 3 hours, no show charges will apply.
Seats		Chargeable	Chargeable	Included*	Included

*Applicable to all Bookings made on or after October 1, 2020. For Bookings made between May 21, 2020 and September 30, 2020 (inclusive) for travel up to November 24, 2020, the Checked-in Baggage Allowance will be 20Kg (one piece only) instead of 15Kg.

If any cancellations to Bookings are undertaken through IndiGo’s call centre, an additional fee of INR 250 per person per sector will be levied by IndiGo.

If such service is booked through IndiGo’s call centre, an additional amount as applicable will be charged.

International Fare Rules		Regular Fare	Flexi Plus Fare
Valid on		Domestic/International Travel	Domestic/International Travel.
Checked in Baggage Allowance		20 kg (2 piece only) for Bangkok, Kuala Lumpur, Male, Phuket, Singapore. Free checked-in baggage allowance for travel to and from Kathmandu is 20kgs (1 piece only). (30 Kg for Colombo, Dammam/Madinah, Doha, Dubai, Muscat, Hong Kong, Riyadh, Sharjah and Yangon Flights and for Jeddah - 30kgs including Zam Zam Water (2 piece only) (only for flights from Jeddah to India))	20 kg (2 piece only) for Bangkok, Kuala Lumpur, Male, Phuket, Singapore. Free checked-in baggage allowance for travel to and from Kathmandu is 20kgs (1 piece only). (30 Kg for Colombo, Dammam/Madinah, Doha, Dubai, Muscat, Hong Kong, Riyadh, Sharjah and Yangon Flights and for Jeddah - 30kgs including Zam Zam Water (2 piece only) (only for flights from Jeddah to India))
Hand Baggage Allowance		One hand bag up to 7 kgs and 115 cms, shall be allowed per customer. For contactless travel we recommend to place it under the seat in front, on board.	One hand bag up to 7 kgs and 115 cms, shall be allowed per customer. For contactless travel we recommend to place it under the seat in front, on board.
Change Fees	Number of days left for departure	Domestic	Domestic
	0-3 (Days)	INR 3250 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more	INR 3250 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more
	4 Days and above	INR 2750 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more	Change fees is NIL for any number of changes; fare difference will be charged.
		International	International
	0-3 (Days)	Upto INR 5000 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates	Upto INR 5000 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates
	4 Days and above	Upto INR 4500 or base fare and fuel surcharge plus fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates	Change fees is NIL for any number of changes; fare difference will be charged.
Cancellation Fees		Domestic	Domestic
	0-3 (Days)	INR 3500 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more	INR 3500 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more
	4 Days and above	INR 3000 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more	INR 500 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more
		International	International
	0-3 (Days)	Upto INR 6500 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates	Upto INR 6000 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates
	4 Days and above	Upto INR 6000 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates	Upto INR 1000 or Base fare + fuel surcharge (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates
Change/ Cancellation allowed till		4 hours before the departure of flight. For change/ cancellation done within 4 hours, no show charges will apply.	4 hours before the departure of flight. For change/ cancellation done within 4 hours, no show charges will apply.
Seats		Chargeable	Included

If any cancellations to Bookings are undertaken through IndiGo’s call centre, an additional fee of INR 250 per person per sector will be levied by IndiGo.

If such service is booked through IndiGo’s call centre, an additional amount as applicable will be charged.

Other Fare Rules	Family Fare	Return Fare	Group Fare
Applicability	A family of 4 to 9 passengers can book special Family Fare and save upto 10% on base fare and fuel charge. Only available on Domestic Sectors	Only available on Domestic sectors, subject to seat availability	More than 7 passengers may be booked as a group, for the same you may write to us at grouprequest@goindigo.in Available on both Domestic and International Sectors
Change/Cancellations	Yes, you can cancel or chage your Family Fare booking. Please refer Conditions of Carriage for chage/cancellation fee and detailed T&Cs	Yes, you can cancel or change your Return Fare booking. Please refer Conditions of Carriage for change/cancellation fee and detailed T&Cs.	Yes, you can cancel or change your Group Fare booking. Please click here for change/cancellation fee and detailed T&Cs.
Switch to other fare type	Once you have opted for IndiGo Family Fare option, you cannot switch to any other option of fares. Any such change will be considered a change of booking and the applicable change fee and difference of fare will accordingly apply.	Once you have opted for IndiGo Family Fare option, you cannot switch to any other option of fares. Any such change will be considered a change of booking and the applicable change fee and difference of fare will accordingly apply.	NA
Partial Cancellation	You can partially cancel a booking on Family Fare	You can partially cancel a booking on Return Fare	NA

Click here for details on Lite Fare

Regular Fare are standard/normal fares that IndiGo offers via its distribution channels.

Now enjoy the multiple offerings under one fare. Book with our all-new Flexi Plus Fare and make the most of the below:

Complimentary standard seat*, XL Seat at 50% discount.
Complimentary meal
Lower change and cancelation fees
Prepaid excess baggage at 20% discount

Now enjoy the multiple offerings under one fare. Book with our all-new Super 6E Fare and make the most of the below:

Zero convenience fee
An extra 5 kgs baggage allowance
A free seat including XL seats

A family of 4 to 9 passengers can book special Family Fare and save upto 10% on base fare and fuel charge.

Click here for details on Return Fare

More than 7 passengers may be booked as a group, for the same you may write to us at grouprequest@goindigo.in

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