Check-in Options
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Wish to Web Check-in?
What is Kiosk Check-in?
Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat and print their boarding pass.
Registration
Passengers DO NOT need to register to avail of our Kiosk Check-in facility.
Late Arrival
Passengers will not be able to print out their boarding pass from the kiosk in case they arrive late and the check-in counters for the flight are closed.
What is Mobile Check-in?
Mobile Check-in is a convenient way to check-in using your mobile device. Passengers can select their preferred seat, email or print their e-Boarding pass. To Mobile Check-in, you can download our App on Android and IOS.
Registration
Passengers MUST register to avail of our Mobile Check-in facility.
Boarding Pass
Passengers are requested to carry a print out of their boarding card once they have completed their mobile Check-in. The boarding pass can also be obtained from one of the IndiGo counters at the airport. However, it is recommended to take the print in advance to skip the queue.
What is Web Check-in?
Avoid long queues at the airport and travel hassle-free with Web Check-in. Passengers flying domestic sectors can Web Check-in at any time up to 48 hours to 60 min before flight departure.
Useful Tips:
- Please don’t forget to carry a printout of your boarding card.
- If you're carrying check-in baggage, please go straight to our bag drop counter.
- Hand Baggage - One personal item like small laptop bag, ladies’ purse, infant bag etc., only if it fits under the seat in front of you.
- Checked in baggage – 15 Kg per person (One piece only). Additional charges will apply for excess baggage. click here.
- Please make sure you clear all your pending payments in order to Web Check-in for your upcoming flight.
You are not eligible for Web Check-in service –
- You’ve selected Unaccompanied Minor special fare.
- You’re a Medical passenger.
- You’re travelling on a stretcher.
- You’ve booked using International credit/debit card.
- You’ve a connecting flight and the flight departure time of one of the connections is beyond 48 hrs from the web check in window.
Click here to Web Check-in.
Call us
We’re just a ring away.
India : 0124-6173838, 0124-4973838
Feedback
Have a compliment or complaint?
Chat with us
Questions? We are here to help.
Categories
Baggage Allowance
Ticket Modification
Check-in Options
Refunds
Flight Delays & Cancellations
Pre-paid Baggage
Infants Travel
Travel Certificate
Add-on Services
On-board Facilities
Airport Check-in Requirements
Terminal Information
Non-standard & Special Baggage
Lost & Mishandled Baggage
Aircraft and Routes
Contact Us
Fare Rules
Expectant Mother
Medical Assistance
Passengers with Special Needs
Unaccompanied Minor Travel
Payment Alerts
Reservations
Payment Support
Travel Documents
6E Fares
Codeshare Flight
Dubai Airport Change
6E Rewards
Credit Shell
IATA Travel Pass
Fees and Charges
Hotels
IndiGoStretch
Credit Shell
How to claim the interest on credit shell held during lock down period?
As per a judgment of the Supreme Court passengers who had bookings for travel during the lockdown period i.e., 25th March 2020 to 24th May 2020 are eligible for an interest on the amount held in a credit shell. Click here to check your eligibility and claim the interest.
Call us
We’re just a ring away.
India : 0124-6173838, 0124-4973838
Feedback
Have a compliment or complaint?
Chat with us
Questions? We are here to help.